Cost Reduction Group specializes in contingency auditing of telecommunications services. Our audit ferrets out telephone
company overcharges, mis-applied tariffs and unused services, as well as identifies cost-effective methods for utilizing needed
telecommunications services. Typically, the audit is performed on a contingency basis – a fee based on savings and refunds.
However, we can design a format that fits best for you. Some examples of our successes include:
National Trucking Support Company:
CRG conducted an audit of a company that supports the trucking industry. An error was discovered in their international
billing that resulted in a $431,000.00 refund and annual savings of $209,516.00. Our audit produced an 18% reduction of their
telecommunications expenses.
Large, National, Economy Motel Company:
CRG conducted an audit of a large economy motel chain with 1000 domestic locations. The result was annual savings of $1,040,000.000
and refunds of $267,252.00. Our audit produced a 26% reduction of their telecommunications expenses.
National, Luxury Hotel Company:
CRG conducted an audit of a large, internationally known luxury hotel company with 270 domestic locations. The result
was annual savings of $1,409,000.00 Our audit produced a 45% reduction in their telecommunications expenses.
Large North Texas School District:
CRG conducted two audits for a large school district in North Texas. The first audit resulted in savings of $277,00.00/year
- a 35% reduction in the district's telecommunications costs. Three years later, the second audit resulted in a $336,000.00
refund and annual savings of $120,000.00. This Cost Reduction audit produced a 75% reduction in their telecommunications
expenses.
East Texas Regional County Hospital:
The CRG Audit produced over $12,000./year in savings and refunds totaling more than $11,000.
International Metal Fabrication Company (Corporate Headquarters):
Our audit produced savings of $24,000 per year and $1,450 in refunds
CRG Telecom provides consulting services on an hourly or fixed fee basis for all aspects of voice and data communications.
Our consulting services protect your bottom line. We bring an educated, independent, unbiased perspective to the bidding process,
which elicits fair and competitive proposals. CRG's extensive experience in the telecommunications industry commands respect
and honesty from vendors bidding for your business. We are able to design the right solution at the best price for you.
Some of our success stories include:
Local and Regional Delivery Company:
CRG Telecom Consultants provided Design, specification, acquisition and implementation service for a new VOIP ready PBX
with Call Center functionality for a local and regional delivery company. Using VOIP technology multiple buildings on the
campus were connected and operating as one seemless system.
International Metal Fabrication Company (Corporate Headquarters):
CRG Telecom consultants provided Design, specification, acquisition and implementation services for a PBX and Voice Messaging
System for a metal fabrication company with manufacturing, warehouse and office facilities, located on a three building campus.
East Texas Regional County Hospital:
CRG Telecom consultants provided Design, acquisition and implementation of voice and data cabling for Physician Office
Building at an east Texas regional hospital. We also developed a cost recovery methodology for shared tenant services between
hospital and Physician practices.
National Technology Consulting Company:
CRG provided design, acquisition and implementation of voice communications system replacement project which included coordination
of corporate voice messaging network.
North Texas Healthcare Company:
CRG customized design, specification and implementation of voice and data communications network connecting satellite clinics
to hospital computer system.
North Texas Suburban Municipality:
CRG consultants performed a telephone system replacement project including design, specification and implementation of
voice and high speed data cabling for Town Hall complex.
CRG Telecom provides comprehensive network design and analysis, focusing on:
- Feasibility Studies
- Competitive long distance analysis
- Implementation management
- Network optimization
- Traffic analysis/trunk efficiency
Feasibility Studies
Cost Reduction Group will conduct a Feasibility study to determine if a proposed network design is most efficient for your
business. Cost Reduction Group will consider your specific network requirements, your long term goals and budget. We will
give you a neutral, impartial perspective that meets your decision criteria.
Competitive Long Distance Analysis
Cost Reduction Group provides competitive long distance analysis based on your unique requirements. We will develop a Request
for Proposal (RFP) methodically designed to solicit comparable responses. We then analyze the proposals and provide a clear,
concise recommendation. The analysis includes leased circuits, long distance volume discounts, calling cards and toll-free
800 services.
Implementation Management
Once a decision is made on a network design, Cost Reduction Group will manage the implementation in a timely, professional
manner. We have experience in the execution of large networks and projects, thereby minimizing the problems associated with
network changes.
Network Optimization
Cost Reduction Group will evaluate the efficiency of a network already in place to make sure it meets your business and
financial goals. We use many network analysis techniques to validate the effectiveness of your network.
Traffic Analysis
Traffic analysis can be the key to efficient call processing, consistent customer service and telephone expenditure savings
for businesses. Cost Reduction Group understands and recognizes these requirements when analyzing and recommending trunk configurations.
At our request, a traffic study is conducted by the local exchange carrier (LEC). The advantage of using LEC traffic data
is that it provides all the traffic offered to the telephone system. This is especially valuable in instances of undertrunked
systems. We interpret the traffic data and make our recommendations based on the actual traffic rather than just what terminates
on the telephone system.
Cost Reduction Group's recommendation includes a graphical depiction of the traffic so it is easily understood. Our presentation
is put into non-technical terms so decisions are easy to make. Technical terminology used in the recommendation is defined
in the introduction of the report.
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